Privacy Policy

At Perplexyit, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered productivity platform. Please read this policy carefully.

1. Information We Collect

Personal Information: When you create an account or contact us, we may collect your name, email address, phone number, billing information, and company details.

Usage Data: We automatically collect information about your interactions with our platform, including IP address, browser type, device identifiers, pages visited, features used, and session duration.

Input Content: Any data, documents, queries, or prompts you submit to our AI assistant are processed to provide you with outputs. This content may be used to improve our models in an aggregated, anonymized manner unless you opt out.

Cookies and Tracking: We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website. See our Cookie Policy for details.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our AI services and features.
• To process transactions and manage your account.
• To respond to your inquiries, support requests, or feedback.
• To monitor usage trends and enhance security.
• To develop new products, features, and machine learning models.
• To comply with legal obligations and enforce our terms.

3. Data Retention

We retain your personal information as long as your account is active or as needed to provide services. Input content may be stored temporarily to generate outputs; after that, we retain anonymized logs for model improvement unless you request deletion. You may delete your account at any time, and we will remove your personal data within 30 days, subject to legal retention requirements.

4. Sharing Your Information

We do not sell your personal data. We may share information in the following circumstances:

• Service Providers: With trusted third parties who help us operate our platform (hosting, analytics, payment processing) under strict confidentiality agreements.
• Legal Compliance: If required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, we will notify you of any change in control.
• With Your Consent: When you explicitly authorize us to share your information.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest (AES-256), access controls, regular security audits, and employee training. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data we hold.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request erasure of your personal data (subject to exceptions).
• Restriction: Limit how we use your data.
• Portability: Receive your data in a structured, machine-readable format.
• Opt-out: Decline marketing communications or model training using your inputs.

To exercise these rights, contact us at info@perplexyit.com. We will respond within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where we or our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place for such transfers.

8. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

9. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on our website. The "Last Updated" date at the top indicates when the policy was last revised.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: